Available for new engagements

I run your operation
and rebuild it

Fractional COO and program lead who writes the AI agents himself. Not an advisor who leaves a report behind, but someone who takes the operation over, automates it, and hands it back.

15 yearsin IT and operations
COOtoday, at a SaaS scale-up
BEfrom Belgium, across the EU

In practice at

4411Be-MobileShowpadAzumutaParking.BrusselsCadenzaVlotr

Sound familiar

Three situations where I usually come in

Your operation runs on people, not systems

Billing, onboarding, reconciliation, reporting: it works, but only because three people carry it in their heads. Every growth step costs another one. You know it could be different, but nobody has the time to rebuild it while it's running.

You want AI, but not another pilot

You've seen the demos. What you need is one process genuinely running in production, with ownership, error handling and someone who understands what happens when it goes wrong. Not a proof of concept that stalls after three months.

There's a gap at the operations level

Your COO or program manager is leaving, or you never got round to hiring one. You need someone who can be useful tomorrow, without a quarter of onboarding.

Who I am

Engineer turned operator,
still building

I'm Jarko Mesuere. I started fifteen years ago in support and systems administration, built a national tolling platform from scratch as infrastructure lead, then ran the engineering team and the roadmap of the largest parking app in the Benelux, and today I'm COO of a proptech scale-up. Through JarkoMes BV I do exactly that for other companies: getting an operation under control and taking the manual work out of it.

That order is the point. I didn't learn about technology by sitting in meetings about it. I ran Kubernetes clusters, wrote Terraform and rolled back releases at three in the morning, and only then learned how to steer a P&L, report to a board and build a team.

What I do today combines the two. I take operations over, I make visible what is actually happening, and I build the agents and automations that take the work off people's plates. The same person who chairs the meeting writes the code. That removes a translation step, and that translation step is exactly where most AI projects die.

How I can help

Three ways to start

Each with a clear scope and a clear price. Most engagements start small and grow with whatever turns out to be needed.

Ops Scan

A diagnosis of your operation. Where time, money and visibility leak, and what an agent could take over. You get a working cockpit on your real numbers plus a prioritised list of what it's worth.

  • Review of processes and systems
  • Operating cockpit on your own data
  • Prioritised list with impact estimates
  • A concrete proposal for what comes first
Read on

Agent Build

One concrete process automated and in production. No demo, no proof of concept. Running, with monitoring, error handling and ownership that transfers to your team.

  • Process design and scoping
  • Build, integration and rollout
  • Guardrails, logging and escalation
  • Handover and documentation
Read on

Fractional COO or program lead

I take the operation or the program over. Steer it, build on it, and make sure it can run without me. Scope, duration and involvement are something we work out together, depending on what the situation needs.

  • Operating cadence and governance
  • Steering on numbers that hold up
  • Team structure and ownership
  • Handover as an explicit goal
Read on

How I work

Four principles

01

Look at what's actually happening first

Nobody buys the solution they think they need. I start by measuring and observing, not by proposing. The problem usually sits one layer below the brief.

02

Structure without bureaucracy

Exactly enough governance to create clarity, not an ounce more. Process should enable speed, not replace it.

03

Build while it runs

I don't automate processes on paper. I work inside the operation and build on it while it keeps going. What I deliver runs in production, not in a sandbox.

04

Handover is the goal

I leave an organisation stronger than I found it, not one that depends on me. Documentation, ownership and transfer are in scope, not extra.

Work

Where I do this

01 COO 2025 – present

Taking a seed-stage SaaS from gut feel to numbers

Cadenza / Acrely — proptech

My current role. As COO of Cadenza I own the full operation: commercial, onboarding, finance and engineering delivery. The company was growing faster than its own visibility into the numbers, and that's where I started.

Ongoingcurrent role
7operating dashboards
C-levelreporting
OperationsSaaSFinance opsDataBoard reportingSeed stage
02 Founder and builder 2026 – present

Vlotr — institutional memory for volunteer boards

My own product · vlotr.bevlotr.be

Not a client engagement, but my own product. It is here because it proves what I sell: I don't only advise on building, I build and ship. Vlotr keeps track of what a volunteer board decides, who does what, and what its activities actually earn.

Livein production
Soloidea, build and rollout
Non-profitsvolunteer boards
Own productSaaSProduct developmentBuilt from scratchNon-profitsFreemium
03 Program Manager 2025 – April 2026

Residents permits for Parking.Brussels

Plugin2Drive / ParKKing

A public-private program for the Parking.Brussels residents permit system, spanning multiple organisations — from development teams to CEO and general manager level.

DeliveredApril 2026
C-levelstakeholder reach
2-in-1tech and operations
Program managementPublic sectorStakeholdersGovernanceSmart parking

All cases

The Operating Brief

Once a month: how to build and run an operation with AI agents. Specific, from practice, no filler.

One-click unsubscribe. I share your address with no one.

Got an operation that could run better?

Thirty minutes, no sales pitch. I'll tell you honestly whether I'm the right person, and if not, who is.

Contact

Let's talk

Tell me what you are running into using the form, or email me directly. I usually reply the same day.

JarkoMes BV · BTW BE1029746555